Packaging Support Specialists

Empire EMCO Specialized Packaging Support

Specialized Expertise Behind Every Packaging Program

Empire EMCO customers have access to specialized resources beyond regional sales and account coordination. Our executive support, compliance, engineering, warehouse, inventory, and logistics professionals help solve the technical and operational details that keep packaging programs moving from development through delivery.

Engineering Packaging Development & Technical Support
Compliance Documentation, Quality & Supplier Information
Warehousing Inventory, Receiving & Distribution
Strategic Support Projects, Market Intelligence & Operations

What Specialized Packaging Support Does Empire EMCO Provide?

Empire EMCO supports packaging programs with specialized expertise in project engineering, packaging compliance, quality documentation, supplier certifications, strategic project coordination, raw-material market intelligence, warehousing, inventory management, receiving, fulfillment, and logistics. These specialists work with Regional Packaging Experts and Account Coordinators when a customer project requires deeper technical, regulatory, operational, or supply-chain support.

Meet Our Specialists

Specialists Supporting Empire EMCO Packaging Programs

These team members support customers and internal teams with specialized knowledge that complements Empire EMCO's sales, sourcing, account coordination, engineering, and supply-chain capabilities.

Susan Meyer, Executive Assistant supporting strategic packaging projects, executive operations and market intelligence at Empire EMCO

Susan Meyer

Executive Assistant
Executive Operations & Strategic Project Support

Susan Meyer supports executive operations and strategic projects across Empire EMCO. Her responsibilities include project coordination, supplier communication, executive support, and monitoring packaging industry factors such as resin-market activity, raw-material cost changes, and broader market trends that can influence sourcing and supply-chain decisions.

Executive Operations Strategic Projects Market Intelligence Raw Material Trends Business Operations
Sarah Lindsey, Compliance Specialist supporting packaging compliance, quality assurance and regulatory documentation at Empire EMCO

Sarah Lindsey

Compliance Specialist
Packaging Compliance & Quality

Sarah Lindsey helps support packaging compliance, quality assurance, regulatory documentation, supplier certifications, material compliance, and technical documentation. She works with customers, suppliers, and manufacturing partners to help provide the information needed to evaluate packaging components and support approval processes.

Packaging Compliance Quality Assurance Regulatory Documentation Supplier Certifications Material Compliance
Jon Lewandowski, Project Engineer supporting rigid packaging engineering, product development and technical packaging projects at Empire EMCO

Jon Lewandowski

Project Engineer
Packaging Engineering & Product Development

Jon Lewandowski is Empire EMCO's Project Engineer and rejoined the company in February 2024. He supports technical packaging projects and works with sales, customers, suppliers, and manufacturing partners as packaging concepts move through engineering, development, evaluation, and commercialization.

Empire EMCO's engineering capabilities include custom packaging development, 3D product development and rapid prototyping, reverse engineering, short-run tooling, production tooling, and product integrity evaluation and testing.

Project Engineering Custom Packaging 3D Development Rapid Prototyping Packaging Testing
Chris Craddock, Warehouse Manager overseeing packaging warehousing, shipping, receiving, inventory and logistics at Empire EMCO

Chris Craddock

Warehouse Manager
Warehousing, Shipping, Receiving & Logistics

Chris Craddock manages Empire EMCO's warehouse operations and supports the movement, storage, receiving, and release of customer packaging inventory. He works with Empire EMCO teams, customers, carriers, and suppliers to help keep packaging programs organized and shipments moving efficiently.

Empire EMCO's warehousing platform supports inventory-management, just-in-time fulfillment, specialty stocking, min/max programs, distribution, and supply-continuity strategies.

Warehouse Operations Shipping & Receiving Inventory Management Fulfillment Logistics
Specialized Capabilities

When Might You Work With an Empire EMCO Specialist?

01

Engineering Challenge

Bring engineering into a project when custom development, prototyping, reverse engineering, tooling, testing, or package performance requires technical support.

02

Compliance Question

Involve compliance when a customer needs supplier certifications, regulatory documentation, material information, quality support, or technical documentation.

03

Warehouse or Inventory Need

Warehouse support may be involved for inventory programs, receiving, warehouse releases, fulfillment, stocking strategies, shipping, or carrier coordination.

04

Strategic or Market Support

Strategic support helps connect projects with executive coordination, supplier communication, resin-market information, raw-material trends, and broader operational priorities.

Packaging Engineering

Engineering Support From Concept Through Production

Packaging engineering becomes especially important when an existing stock package does not fully meet a customer's requirements or when a project involves new geometry, tooling, performance requirements, manufacturing constraints, or product-integrity considerations.

Empire EMCO's engineering resources help connect packaging concepts with practical manufacturing and production requirements.

Explore Engineering Services
Custom packaging solution development
3D product development and rapid prototyping
Reverse engineering
Short-run and production tooling support
Product integrity evaluation and testing
Warehousing, Shipping & Receiving

Empire EMCO Warehouse Information

Our warehouse supports packaging inventory, receiving, fulfillment, stocking programs, and distribution while helping customers maintain continuity of packaging supply.

Strategic Warehousing & Inventory Support

Empire EMCO uses warehousing and inventory programs to help customers improve packaging availability, manage replenishment, support production schedules, and reduce the need to store large packaging inventories at their own facilities.

Available programs may include just-in-time fulfillment, specialty stocking, min/max programs, warehouse releases, distribution, and other customized inventory strategies.

Explore Warehousing & Logistics

Shipping & Receiving Details

Shipping & Receiving Address 22 Fay St
Buffalo, NY 14211
Warehouse Hours 7:00 AM – 2:00 PM Eastern Time
Monday through Friday
Full Trailer Loads Dock appointments are required for full trailer loads only.
Warehouse Manager Chris Craddock
Warehouse Email whse@empireemco.com
Warehouse Phone (716) 896-4528
No shipments are received after 2:00 PM Eastern Time.
One Connected Team

How Do Empire EMCO's Specialists Fit Into a Packaging Project?

1

Identify the Need

Your Regional Packaging Expert or Account Coordinator identifies when a technical, compliance, warehouse, or operational issue requires specialized support.

2

Bring in the Specialist

The appropriate engineer, compliance, warehouse, or strategic resource joins the project based on the requirement.

3

Coordinate the Solution

Sales, support, specialists, suppliers, and customers work together to resolve the issue or move the project forward.

4

Support Execution

Empire EMCO continues coordinating technical, documentation, inventory, logistics, supplier, and account requirements as needed.

Find the Right Resource

Connect With the Empire EMCO Team

Regional Packaging Experts

Meet the packaging consultants helping manufacturers with sourcing, custom development, engineering, sustainability, cost reduction, and supply-chain strategy.

Meet Regional Packaging Experts →

Regional Account Coordinators

Meet the team supporting packaging quotes, samples, orders, suppliers, inventory, freight, and recurring account needs.

Meet Account Support →

Leadership Team

Meet the leaders guiding Empire EMCO's packaging strategy, operations, sourcing, finance, supplier relationships, and long-term growth.

Meet the Leadership Team →
Specialized Support FAQs

Frequently Asked Questions About Empire EMCO's Specialized Support

Does Empire EMCO have in-house packaging engineering support?
Yes. Empire EMCO provides packaging engineering support for projects involving custom packaging development, 3D product development, rapid prototyping, reverse engineering, tooling, product integrity evaluation, and testing.
Who is Empire EMCO's Project Engineer?
Jon Lewandowski is Empire EMCO's Project Engineer. He rejoined Empire EMCO in February 2024 and supports technical packaging and product-development projects.
Can Empire EMCO help with packaging compliance documentation?
Yes. Compliance support can include regulatory documentation, supplier certifications, material-compliance information, quality documentation, and technical information needed to evaluate and approve packaging components.
Who handles packaging compliance at Empire EMCO?
Sarah Lindsey is Empire EMCO's Compliance Specialist and supports packaging compliance, quality assurance, regulatory documentation, supplier certifications, material compliance, and technical documentation.
Does Empire EMCO offer warehousing and inventory programs?
Yes. Empire EMCO supports packaging warehousing, inventory management, just-in-time fulfillment, specialty stocking, min/max programs, distribution, and customized inventory strategies.
Where is Empire EMCO's shipping and receiving dock?
Empire EMCO's shipping and receiving dock is located at 22 Fay St, Buffalo, New York 14211.
What are Empire EMCO's warehouse receiving hours?
Warehouse hours are 7:00 AM to 2:00 PM Eastern Time, Monday through Friday. Shipments are not received after 2:00 PM.
Do carriers need a dock appointment?
Dock appointments are required for full trailer loads only. Contact Warehouse Manager Chris Craddock for additional information or to schedule an appointment.
Who is Empire EMCO's Warehouse Manager?
Chris Craddock is Empire EMCO's Warehouse Manager. He can be contacted at whse@empireemco.com or by phone at (716) 896-4528 for warehouse, shipping, receiving, and dock-appointment questions.
How do I know which Empire EMCO specialist I need?
Start with your Regional Packaging Expert, Regional Account Coordinator, or the Find Your Contact page. Empire EMCO can connect you with engineering, compliance, warehouse, operations, sourcing, or other specialized resources based on the requirement.

Packaging Expertise Goes Beyond the Package

From technical development and compliance to inventory, warehousing, receiving, logistics, and strategic support, Empire EMCO brings the right specialists into your packaging program when you need them.

Find the Right Empire EMCO Contact →