Regional Account Coordinators
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The Team Keeping Your Packaging Program Moving
Empire EMCO's Regional Account Coordinators work alongside our Regional Packaging Experts to coordinate quotes, samples, orders, inventory, suppliers, freight, documentation, and day-to-day communication from initial inquiry through delivery and ongoing replenishment.
What Does an Empire EMCO Regional Account Coordinator Do?
An Empire EMCO Regional Account Coordinator supports the daily execution of a customer's packaging program.
Coordinators help prepare quotations, manage orders, arrange samples, communicate with suppliers, monitor inventory and lead times, coordinate freight, provide delivery information, support recurring orders, and help resolve packaging supply-chain issues. They work closely with the customer's Regional Packaging Expert and Empire EMCO's specialized technical and operational resources.
How Does Empire EMCO's Account Support Team Help Customers?
Packaging programs involve dozens of details beyond choosing a container or closure. Our Regional Account Coordinators help keep those details organized, communicated, and moving.
Quotes & Product Information
Coordinate pricing, specifications, availability, and information needed to evaluate packaging options.
Order Management
Help process and monitor customer orders from entry through production and delivery.
Samples & Evaluations
Coordinate packaging samples, evaluations, documentation, and project communication.
Inventory Planning
Support stocking, replenishment, availability, warehousing, and recurring packaging programs.
Explore Inventory & Warehouse Programs →Supplier Communication
Coordinate information between customers, manufacturers, suppliers, and internal teams.
Freight & Logistics
Support domestic and international freight, shipping details, warehouse releases, and deliveries.
Supply-Chain Updates
Communicate changes involving lead times, availability, production schedules, and transportation.
Explore Supply Chain Risk Reduction →Problem Resolution
Help gather information, involve the right resources, and coordinate responses when issues arise.
Empire EMCO Regional Account Coordinators
Our Regional Account Coordinators combine packaging knowledge, customer service, procurement, logistics, inventory management, supplier communication, and operational experience to support manufacturers across Empire EMCO's territories.
Christine Belyea
Christine Belyea brings extensive knowledge of rigid packaging operations, strategic sourcing, procurement, order management, inventory planning, supplier coordination, and logistics.
Danielle Alessandra
Danielle “Dani” Alessandra brings deep knowledge of rigid packaging operations, supplier coordination, inventory planning, freight logistics, packaging procurement, and customer account support.
Jennifer Bieber
Jennifer Bieber helps Midwest manufacturers manage packaging orders, inventory, domestic and international freight, supplier communication, logistics, and ongoing account requirements from purchase order through delivery.
Kathy Lorenz
Kathy Lorenz helps manufacturers coordinate rigid packaging sourcing, orders, inventory, supplier relationships, domestic and international logistics, procurement, and day-to-day account support.
Deanne Andolina
Deanne Andolina supports Western U.S. manufacturers with order processing, supplier communication, inventory coordination, freight logistics, packaging procurement, and day-to-day account management.
Tracy Sheldon
Tracy Sheldon combines Empire EMCO packaging experience with more than two decades of customer service and operations experience. She helps coordinate orders, suppliers, inventory planning, expediting, freight, logistics, and customer communication.
Chrissy Schambs
Chrissy Schambs combines packaging experience with more than 18 years of sales and sales-support experience. She helps manufacturers coordinate orders, suppliers, inventory, freight, procurement, and customer communication throughout the packaging process.
Liz Hembree
Liz Hembree supports manufacturers with rigid packaging procurement, order management, inventory planning, supplier communication, project coordination, logistics, and account support. Her customer-service background helps keep projects organized from purchase order through delivery.
Mia Nance
Mia Nance supports packaging programs with order management, supplier communication, inventory coordination, freight, logistics, and customer account support. She also brings experience in automotive-industry account coordination and manufacturing customer service.
How Do Empire EMCO's Sales and Account Support Teams Work Together?
Customers benefit from strategic packaging expertise, dependable day-to-day execution, and access to specialized resources when needed.
Regional Packaging Expert
Helps define packaging requirements, identify solutions, develop custom programs, solve technical challenges, and improve cost, performance, sustainability, and supply-chain reliability.
Regional Account Coordinator
Coordinates quotations, samples, orders, inventory, suppliers, freight, delivery information, and the daily details that keep the packaging program moving.
Specialized Resources
Engineering, compliance, warehousing, sourcing, operations, logistics, and other Empire EMCO specialists can be brought into a packaging program when additional expertise is required.
Why Does Dedicated Packaging Account Support Matter?
A packaging order is connected to production schedules, product launches, inventory levels, supplier performance, and customer commitments. Small details can have a large operational impact.
Protect Production Schedules
Timely information and coordination help customers respond before packaging delays affect manufacturing.
Improve Visibility
Order, inventory, supplier, freight, and delivery communication gives customers a clearer view of packaging supply.
Reduce Administrative Work
Empire EMCO coordinates many supplier and logistics details customers would otherwise need to manage themselves.
Support Long-Term Programs
Coordinators become familiar with recurring items, specifications, order patterns, suppliers, and customer requirements.
Connect With the Team Supporting Your Packaging Program
Regional Packaging Experts
Meet the packaging consultants helping manufacturers with sourcing, engineering, custom packaging, sustainability, cost reduction, and supply-chain strategy.
Meet Regional Packaging Experts →Packaging Support Specialists
Connect with specialists supporting packaging engineering, quality and compliance, strategic projects, warehousing, inventory, logistics, and other technical or operational needs.
Meet Packaging Support Specialists →Leadership Team
Meet the leaders guiding Empire EMCO's packaging strategy, sourcing, operations, finance, supplier relationships, and long-term growth.
Meet the Leadership Team →Find Your Contact
Find the Empire EMCO sales or account support professional best suited to your region, order, or packaging requirement.
Find Your Empire EMCO Contact →Frequently Asked Questions About Empire EMCO's Regional Account Support Team
What is an Empire EMCO Regional Account Coordinator?
Who should I contact about the status of my packaging order?
Can Empire EMCO's support team help with packaging reorders?
Can my account coordinator help with a new packaging project?
Can Empire EMCO support packaging inventory and warehousing programs?
Who handles technical packaging questions?
Can the support team coordinate freight and delivery?
Can the account support team help when packaging supply conditions change?
What happens if my regular Empire EMCO contact is unavailable?
Why does Empire EMCO use dedicated account coordinators?
Let's Keep Your Packaging Program Moving
Whether you need help with an order, inventory question, packaging sample, delivery update, supplier issue, or new packaging project, the Empire EMCO team is ready to help.