MEET OUR TEAM
Leadership Team
Gary Burns
President & Chief Executive Officer | Packaging Strategy & Supply Chain Expert
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With 37 years at Empire EMCO, Gary Burns has played a key role in the company’s growth and evolution as a leading provider of rigid packaging solutions throughout the United States and Canada. His career began as a Regional Sales Manager, where he worked directly with manufacturers to develop packaging strategies that addressed product performance, supply chain efficiency, and long-term business objectives. In 2006, he was promoted to President & Chief Executive Officer, bringing decades of customer-focused packaging experience into the company’s executive leadership.
Under Gary’s leadership, Empire EMCO has continued to expand its capabilities in custom packaging, stock rigid packaging, packaging engineering, global sourcing, warehousing, supply chain optimization, and sustainable packaging solutions. His vision has been centered on helping manufacturers solve complex packaging challenges by combining technical expertise, engineering resources, strategic supplier partnerships, and responsive customer support.
Gary’s extensive experience across sales, operations, supplier relationships, and executive leadership provides a comprehensive understanding of the packaging industry and the evolving needs of manufacturers. He continues to guide Empire EMCO’s long-term strategy by investing in innovation, strengthening supplier partnerships, and expanding value-added services that help customers reduce costs, improve operational efficiency, and accelerate speed to market.
Today, Gary remains committed to the principles that have defined Empire EMCO for more than a century: delivering expert packaging guidance, building long-term customer partnerships, and providing innovative packaging solutions that help manufacturers succeed in competitive markets.
Areas of Expertise
- 37 Years with Empire EMCO
- President & Chief Executive Officer
- Former Regional Sales Manager
- Executive Leadership
- Strategic Business Development
- Rigid Packaging Solutions
- Custom Packaging Development
- Packaging Engineering
- Global Sourcing
- Supply Chain Optimization
- Sustainable Packaging Solutions
- Strategic Supplier Partnerships
- Manufacturing & Packaging Consultation
- Business Growth Strategy
Joseph Faraci
Controller | Financial Operations & Corporate Strategy
With 10 years at Empire EMCO, Joe Faraci oversees the company’s financial operations, helping support the stability, accountability, and strategic decision-making that customers, suppliers, and business partners rely on. As Controller, he manages key financial functions that contribute to efficient business operations and support Empire EMCO’s continued investment in packaging solutions, inventory, and customer service.
Joe works closely with executive leadership to oversee financial reporting, budgeting, accounting operations, financial analysis, internal controls, and business planning. His role helps ensure the financial strength and operational discipline needed to support Empire EMCO’s nationwide packaging programs, supplier relationships, and long-term growth initiatives.
By combining financial expertise with a thorough understanding of business operations, Joe provides leadership that supports sound decision-making, operational efficiency, and sustainable growth. His work contributes to the strong financial foundation that allows Empire EMCO to continue serving manufacturers with reliable packaging solutions and supply chain support.
Outside of work, Joe enjoys traveling and is an avid pickleball player.
Areas of Expertise
- 10 Years with Empire EMCO
- Financial Leadership
- Corporate Accounting
- Financial Reporting
- Budgeting & Forecasting
- Financial Analysis
- Business Planning
- Internal Controls
- Operational Finance
- Executive Financial Strategy
- Business Performance Analysis
Details to come
Wendy Voglmayr
Assistant Controller | Financial Operations & Corporate Strategy
Details to come
Jeanine Vecchio-Lounsbury
New Business & Strategic Territory Development Manager | Marketing | Sales Training | Digital Strategy
Jeanine Vecchio-Lounsbury helps manufacturers identify new packaging opportunities, strengthen supply chain strategies, and improve business development through a combination of industry expertise, strategic marketing, and solution-based sales. During her 10 years with Empire EMCO, her responsibilities have expanded beyond new business development to include marketing strategy, sales training, website development, search optimization, and social media, supporting the company’s continued growth and digital presence.
With 40 years of sales and marketing experience and 20 years specializing in sales training, Jeanine works with manufacturers to uncover opportunities for cost savings, packaging innovation, supply chain improvements, and long-term growth. Her consultative approach focuses on understanding each customer’s manufacturing process, packaging requirements, and business objectives before recommending rigid packaging solutions that deliver measurable value.
Jeanine also leads Empire EMCO’s digital marketing and training initiatives, developing educational resources, technical content, and search-optimized materials that help manufacturers stay informed about rigid packaging, custom packaging, sustainable packaging, packaging engineering, global sourcing, and supply chain optimization. Internally, she develops sales training programs that equip Empire EMCO’s team with the technical knowledge and consultative selling skills needed to solve complex packaging challenges.
Her background combines decades of practical sales leadership with expertise in business development, strategic account growth, marketing, sales enablement, AI search optimization, website strategy, and customer education, allowing her to bridge the gap between customer needs and packaging solutions.
Outside of work, Jeanine enjoys traveling, exploring the mountains, horseback riding, and spending time with her family. She believes that every destination offers a new perspective—a philosophy that also shapes how she approaches business challenges by continually seeking better ideas, innovative solutions, and new opportunities for customers.
Areas of Expertise
- 40 Years of Sales & Marketing Experience
- 20 Years of Sales Training & Development
- 10 Years with Empire EMCO
- New Business Development
- Strategic Territory Development
- Rigid Packaging Consulting
- Packaging Strategy & Supply Chain Optimization
- Custom Packaging & Packaging Engineering
- Marketing Strategy & Brand Development
- Website Development & AI Search Optimization
- Digital Marketing & Social Media Strategy
- Solution-Based Selling & Sales Enablement
- Customer Education & Business Growth
Jessica Craddock
Operations & Sales Support Manager
With 31 years at Empire EMCO and five years of purchasing experience with Loctite Corporation, Jessica Craddock brings more than three decades of expertise in supply chain operations, procurement, and customer support to manufacturers across North America.
As Operations and Sales Support Manager, Jessica leads efforts that connect sales, operations, and supply chain functions to ensure a seamless customer experience from initial request through final delivery. She plays a key role in coordinating internal processes, supporting sales initiatives, and ensuring that customer requirements are executed accurately, efficiently, and on time.
Jessica works closely with sales, operations, and supplier partners to align order management, sourcing strategies, inventory planning, and production scheduling with customer needs. Her leadership helps ensure smooth communication across teams, improved responsiveness, and consistent execution of packaging programs.
Her background in corporate purchasing and long tenure at Empire EMCO have given her deep expertise in rigid packaging procurement, supplier management, inventory coordination, customer order management, and end-to-end supply chain support. This experience allows her to identify practical solutions that improve efficiency, strengthen customer relationships, and support reliable supply continuity.
Jessica earned her Bachelor of Arts in Business Administration from Buffalo State College, combining a strong academic foundation with decades of hands-on industry experience.
Outside of work, Jessica enjoys reading and camping with her family.
Jessica is passionate about helping customers and internal teams succeed by ensuring clear communication, dependable execution, and responsive support. She is committed to building strong relationships and delivering solutions that help customers achieve their operational goals.
Experience Highlights
- 31 years with Empire EMCO
- 5 years of purchasing experience with Loctite Corporation
- Operations & Sales Support Leadership
- Supply Chain Coordination
- Sales & Operations Alignment
- Vendor & Supplier Management
- Rigid Packaging Procurement
- Inventory Planning & Order Management
- Customer Project & Program Support
Tracy Farley
Supply Chain Manager & Vendor Relations
With 20 years at Empire EMCO and an additional three years of packaging industry experience, Tracy Farley helps manufacturers strengthen their packaging supply chains through strategic vendor management, sourcing coordination, and customer support. Her background in communications and customer service enables her to align supplier capabilities with customer requirements while maintaining clear communication throughout every stage of a project.
As Supply Chain Manager and Vendor Relations lead, Tracy works closely with Empire EMCO’s manufacturing partners to support reliable supply, competitive sourcing strategies, and efficient order execution. She collaborates across departments to help customers secure the right rigid packaging solutions for their products while balancing quality, availability, and long-term value.
Tracy earned a Bachelor of Arts in Communications from the University at Buffalo, bringing strong relationship management and organizational skills to every customer engagement. Her two decades with Empire EMCO have provided extensive knowledge of rigid packaging, supplier capabilities, procurement processes, and the operational requirements of manufacturers across multiple industries.
Outside of work, Tracy enjoys camping, crafting, spending time with her family, and organizing charitable donation drives within her local community.
Experience Highlights
- 20 years with Empire EMCO
- 3 years of prior rigid packaging industry experience
- Supply Chain Management & Vendor Relations
- Strategic Supplier Management
- Rigid Packaging Sourcing & Procurement
- Customer Service & Order Coordination
- Vendor Performance & Supply Chain Optimization
Regional Sales Managers
Daniel Roundy
Director of Strategic Accounts
For more than 45 years with Empire EMCO, Dan Roundy has helped manufacturers throughout the Eastern United States, Ontario, and Québec develop reliable, cost-effective rigid packaging solutions. His primary focus is identifying new strategic business opportunities while helping customers improve packaging performance, strengthen their supply chains, and bring new products to market.
Dan’s decades of experience have provided extensive knowledge of rigid plastic packaging, custom packaging, packaging sourcing, supplier development, and packaging project management. He works closely with manufacturers to understand production requirements, application challenges, and long-term business objectives, connecting customers with the packaging solutions, technical resources, and supplier network needed to support growth.
A graduate of SUNY Oswego, Dan also completed postgraduate business studies at Syracuse University and has participated in numerous packaging industry training programs throughout his career. His combination of business education and hands-on industry experience allows him to guide customers through complex packaging decisions with confidence and practical insight.
Outside of work, Dan is an accomplished ski instructor who has volunteered his time teaching athletes in the Special Olympics. He enjoys spending time with his family at their summer camp in New York’s Thousand Islands and continues to support organizations serving individuals with special needs.
Dan approaches every customer relationship with a simple philosophy:
“Never give up until the mission is accomplished and the customer is satisfied.”
Areas of Expertise
- 45 Years with Empire EMCO
- Strategic Business Development
- Rigid Packaging Consulting
- Custom Packaging Solutions
- Packaging Sourcing & Supplier Development
- Packaging Project Management
- Supply Chain Strategy
- Manufacturing & Packaging Applications
- Eastern United States, Ontario & Québec Territory
- Packaging Industry Training & Technical Knowledge
Anne Spellman
Director of Strategic Initiatives & Innovation
One of the most rewarding moments in Anne’s work is hearing a customer say, “You can do that?” To her, that question signals the beginning of a collaborative process—transforming an innovative concept into a commercially viable packaging solution.
With more than 30 years of packaging industry experience, including 26 years with Empire EMCO, Anne serves as the connection between brand owners, packaging engineers, manufacturing partners, and emerging technologies. She helps customers navigate complex packaging challenges by combining technical expertise, supplier capabilities, and creative problem-solving to develop solutions that are both innovative and practical.
As Director of Strategic Initiatives & Innovation, Anne works closely with customers to evaluate new packaging concepts, custom packaging opportunities, sustainable materials, manufacturing processes, and engineering solutions. Her focus is identifying packaging innovations that can be successfully manufactured, meet performance requirements, and provide a competitive advantage in the marketplace.
Anne’s expertise spans packaging innovation, packaging engineering, custom packaging development, product commercialization, supplier collaboration, material selection, manufacturing feasibility, and strategic packaging design. Her ability to bridge creativity with engineering and manufacturing allows customers to move confidently from concept through production.
Outside of work, Anne enjoys spending her free time with family and friends.
She is inspired by Maya Angelou’s words:
“You can’t use up creativity. The more you use, the more you have.”
That philosophy continues to shape her approach to every project—combining creativity, technical knowledge, and decades of industry experience to help manufacturers bring innovative packaging ideas successfully to market.
Areas of Expertise
- 30+ Years of Packaging Industry Experience
- 26 Years with Empire EMCO
- Packaging Innovation
- Packaging Engineering
- Strategic Initiatives
- Custom Packaging Development
- Product Commercialization
- Sustainable Packaging Solutions
- Manufacturing Feasibility
- Material Selection
- Supplier Collaboration
- Rigid Packaging Consulting
- Concept-to-Commercialization Strategy
Kevin Curtin
Western Regional Business Development Director
With 31 years of experience in the packaging industry, including 30 years with Empire EMCO, Kevin Curtin has helped manufacturers develop packaging strategies that bring new products to market and support the growth of nationally recognized consumer brands. His experience spans the pharmaceutical, personal care, sun care, and consumer packaged goods (CPG) industries, providing customers with practical insight into packaging development, commercialization, and supply chain execution.
Kevin began his career as a Marketing Research Specialist, where he gained a strong understanding of consumer trends, brand positioning, and market analysis. Working alongside Empire EMCO’s packaging team, he helped establish a collaborative scholarship program with the Rochester Institute of Technology (RIT)—an initiative that continues today by connecting future packaging engineers with leading consumer brands and real-world packaging challenges.
He later served as Business Development Director and Sales Manager for the Southeastern United States, partnering with manufacturers on packaging initiatives ranging from product launches to packaging optimization. Throughout his career, Kevin has supported packaging programs for recognized brands, including Hawaiian Tropic and Sun Bum, developing extensive expertise in sun care packaging, pharmaceutical packaging, and consumer product packaging.
Following a brief sabbatical, Kevin returned to Empire EMCO to establish the company’s first regional office in California, expanding Empire EMCO’s presence throughout the Western United States. Today, he continues to work with manufacturers across the region, helping customers identify opportunities for custom packaging, rigid packaging, packaging innovation, global sourcing, and supply chain optimization.
Kevin’s career has been built on understanding how packaging influences product performance, manufacturing efficiency, and brand success. His experience enables customers to navigate complex packaging decisions with confidence while leveraging Empire EMCO’s engineering expertise, supplier network, and more than a century of packaging knowledge.
Areas of Expertise
- 31 Years of Packaging Industry Experience
- 30 Years with Empire EMCO
- Business Development
- Consumer Packaged Goods (CPG) Packaging
- Pharmaceutical Packaging
- Sun Care Packaging
- Personal Care Packaging
- Custom Packaging Development
- Rigid Packaging Solutions
- Packaging Commercialization
- Packaging Strategy
- Global Sourcing
- Supply Chain Optimization
- Western United States Territory
Michele Jura
Regional Sales Manager
With 28 years of packaging industry experience, including 10 years with Empire EMCO, Michele Jura partners with manufacturers throughout the Southeastern United States to develop packaging strategies that improve product performance, strengthen supply chains, and support business growth. Her extensive industry knowledge enables customers to navigate complex packaging requirements with confidence.
As Regional Sales Manager, Michele works with customers across a wide range of industries to identify the right custom packaging and stock rigid packaging solutions for their products. She collaborates with Empire EMCO’s engineering team and global manufacturing partners to support packaging engineering, global sourcing, supply chain optimization, and packaging innovation, helping customers balance performance, cost, quality, and production efficiency.
Over nearly three decades in the packaging industry, Michele has developed expertise in rigid packaging, supplier development, packaging procurement, manufacturing applications, and strategic account management. Her consultative approach begins with understanding each customer’s operational goals before recommending solutions tailored to their specific manufacturing and packaging requirements.
Michele’s experience spans projects across multiple market segments, giving her broad insight into packaging materials, manufacturing processes, and supplier capabilities. She helps customers evaluate opportunities to reduce costs, improve lead times, and bring new products to market with confidence.
Areas of Expertise
- 28 Years of Packaging Industry Experience
- 10 Years with Empire EMCO
- Regional Sales Management
- Southeastern United States Territory
- Rigid Packaging Solutions
- Custom Packaging Development
- Stock Packaging Solutions
- Packaging Engineering
- Global Sourcing
- Supply Chain Optimization
- Packaging Procurement
- Strategic Account Development
- Manufacturing & Packaging Consultation
- Packaging Innovation
Tymothy Takacs
Regional Sales Manager
With 9 years at Empire EMCO and more than 14 years of professional sales experience, Tymothy Takacs partners with manufacturers throughout Ohio, Michigan, and Western Pennsylvania to develop packaging strategies that improve supply chain performance, support new product launches, and create long-term value. His consultative approach helps customers identify the right rigid packaging solutions for their products while balancing performance, cost, and operational efficiency.
As Regional Sales Manager, Tymothy works closely with manufacturers to understand their production processes, packaging requirements, and business objectives. He leverages Empire EMCO’s engineering expertise, supplier network, and sourcing capabilities to deliver rigid packaging solutions, custom packaging, packaging engineering support, global sourcing, and supply chain optimization tailored to each customer’s needs.
Prior to joining Empire EMCO, Tymothy worked as a Marketing Consultant for a national marketing and advertising company, strengthening his expertise in strategic planning, customer engagement, and business development. His combined background in sales and marketing enables him to help customers evaluate packaging opportunities from both a commercial and operational perspective.
Tymothy earned a Bachelor of Arts in New Media Communications from Mercyhurst University, where he was a four-year Division II football player and a member of the university’s 2010 National Championship team. The teamwork, discipline, and preparation developed through collegiate athletics continue to influence his approach to serving customers and managing complex packaging projects.
Outside of work, Tymothy enjoys traveling, participating in local sports leagues, and snowboarding during the winter months.
Areas of Expertise
- 9 Years with Empire EMCO
- 14 Years of Professional Sales Experience
- Regional Sales Management
- Ohio, Michigan & Western Pennsylvania Territory
- New Business Development
- Strategic Account Development
- Rigid Packaging Solutions
- Custom Packaging Development
- Packaging Engineering Support
- Global Sourcing
- Supply Chain Optimization
- Solution-Based Selling
- Manufacturing & Packaging Consultation
Andy Smith
Regional Sales Manager
With 7 years at Empire EMCO and a background in advertising, technology sales, and business development, Andy Smith helps manufacturers throughout Western and Upstate New York, the Northeastern United States, and Ontario, Canada develop packaging strategies that support growth, improve supply chain performance, and strengthen their competitive position.
Andy specializes in custom packaging and stock rigid packaging, working with customers to identify solutions that align with their product requirements, manufacturing processes, branding objectives, and production timelines. His consultative approach focuses on understanding each customer’s operational goals before leveraging Empire EMCO’s packaging engineering expertise, supplier network, and sourcing capabilities to recommend the right solution.
Throughout every project, Andy helps customers evaluate market trends, packaging innovations, supply chain opportunities, and cost-saving strategies that can improve operational efficiency and support long-term business growth. His experience in relationship management and solution-based selling enables him to guide manufacturers through complex packaging decisions while ensuring projects move efficiently from concept through production.
Andy earned his Bachelor’s degree in Criminal Justice from Buffalo State College. His previous experience in advertising and technology sales provides a unique perspective on customer communication, strategic planning, and business development—skills that complement his work in the packaging industry.
Outside of work, Andy enjoys hunting, playing blackjack, and spending time with his wife, Brittney, and their two children, Weston and Remington.
Areas of Expertise
- 7 Years with Empire EMCO
- Regional Sales Management
- Western & Upstate New York, Northeastern U.S. & Ontario Territory
- Custom Packaging Development
- Stock Rigid Packaging Solutions
- New Business Development
- Strategic Account Development
- Packaging Engineering Support
- Supply Chain Optimization
- Global Sourcing
- Market Trend Analysis
- Manufacturing & Packaging Consultation
- Solution-Based Selling
Lori Cooper
Regional Sales Manager
With 8 years at Empire EMCO and more than a decade of professional sales experience, Lori Cooper helps manufacturers throughout the Mid-Atlantic region develop packaging strategies that improve supply chain performance, reduce costs, and support long-term business growth. She partners with customers to identify packaging solutions that align with their production requirements, operational goals, and sustainability initiatives.
As Regional Sales Manager, Lori specializes in helping manufacturers evaluate opportunities surrounding cost reduction, lead time improvement, global sourcing, packaging engineering, custom packaging development, and sustainable packaging solutions. She works closely with Empire EMCO’s engineering team and manufacturing partners to deliver rigid packaging solutions that balance performance, efficiency, and commercial viability.
Lori entered the packaging industry after transitioning into professional sales in 2012, bringing a consultative approach built on listening, problem-solving, and continuous learning. Since joining Empire EMCO in 2018, she has developed expertise in rigid packaging, supplier development, sustainability, packaging innovation, and strategic account growth, helping customers navigate increasingly complex packaging and supply chain challenges.
A graduate of Georgian Court University, Lori holds a Master’s degree and believes that continuous learning is essential to driving innovation, improving customer outcomes, and building long-term partnerships.
Outside of work, Lori enjoys cooking, baking, and spending time with her two daughters.
Areas of Expertise
- 8 Years with Empire EMCO
- Regional Sales Management
- Mid-Atlantic Territory
- Rigid Packaging Solutions
- Custom Packaging Development
- Sustainable Packaging
- Packaging Engineering
- Cost Reduction Strategies
- Lead Time Optimization
- Global Sourcing
- Supply Chain Optimization
- Strategic Account Development
- Packaging Innovation
Liz Manning
Regional Sales Manager
Liz Manning more to come
Gordon Bruner
Regional Sales Manager
With 2 years at Empire EMCO and more than a decade of professional sales experience, Gordon Bruner helps manufacturers throughout Texas and the Western United States develop packaging strategies that improve product performance, streamline supply chains, and support business growth. His background includes five years specializing in flexible packaging and digital printing, providing customers with a broad perspective across multiple packaging technologies.
As Regional Sales Manager, Gordon works with manufacturers to evaluate custom packaging, stock packaging, packaging engineering, global sourcing, supply chain optimization, and sustainable packaging solutions. He collaborates with Empire EMCO’s engineering team and manufacturing partners to identify packaging solutions that meet technical requirements, production objectives, branding goals, and cost expectations.
Gordon’s experience in flexible packaging, digital printing, and rigid packaging allows him to help customers compare packaging formats, evaluate new technologies, and make informed decisions based on product performance, manufacturing efficiency, and market demands. He is particularly passionate about helping companies incorporate packaging innovation and sustainability into commercially viable packaging programs.
He holds a dual MBA from Southern Illinois University and Grenoble École de Management in Grenoble, France, combining international business education with practical packaging industry experience.
Outside of work, Gordon enjoys spending time with his wife and daughter, visiting family and friends throughout Texas and Mexico, hiking, staying active at the gym, and preparing healthy meals for his family.
Areas of Expertise
- 2 Years with Empire EMCO
- 10+ Years of Professional Sales Experience
- Regional Sales Management
- Texas & Western United States Territory
- Rigid Packaging Solutions
- Flexible Packaging
- Digital Printing
- Custom Packaging Development
- Packaging Engineering
- Sustainable Packaging Solutions
- Packaging Innovation
- Global Sourcing
- Supply Chain Optimization
- Strategic Account Development
Jeremy Ewoldt
Regional Sales Manager
Jeremy Ewoldt serves as Regional Sales Manager for the Midwest, partnering with manufacturers to identify packaging solutions that improve operational performance, strengthen supply chains, and support long-term business growth. With more than 15 years of professional sales experience, including over 4 years in packaging distribution and 1 year with Empire EMCO, Jeremy brings a consultative approach to solving complex packaging challenges.
Working with manufacturers across a variety of industries, Jeremy helps customers evaluate opportunities in custom packaging, stock rigid packaging, packaging engineering, global sourcing, supply chain optimization, and sustainable packaging. He works closely with Empire EMCO’s engineering team and manufacturing partners to recommend packaging solutions that align with product requirements, production processes, and business objectives.
Jeremy is particularly focused on helping customers improve operational efficiency, reduce supply chain risk, and advance their sustainability initiatives through practical packaging strategies. His experience in packaging distribution provides valuable insight into supplier capabilities, logistics, and the factors that influence successful packaging programs.
Jeremy earned his Bachelor’s degree from the University of Wisconsin–Stevens Point, combining a strong educational foundation with hands-on experience supporting manufacturers and consumer product companies.
Outside of work, Jeremy enjoys traveling with his family to destinations such as Florida and Puerto Rico. He also trains in Brazilian Jiu-Jitsu, where he has earned a blue belt and continues working toward his black belt.
Areas of Expertise
- 1 Year with Empire EMCO
- 15+ Years of Professional Sales Experience
- 4+ Years of Packaging Distribution Experience
- Regional Sales Management
- Midwest Territory
- Rigid Packaging Solutions
- Custom Packaging Development
- Packaging Engineering
- Sustainable Packaging Solutions
- Global Sourcing
- Supply Chain Optimization
- Operational Efficiency
- Strategic Account Development
- Manufacturing & Packaging Consultation
Regional Account Coordinators / Sales Support
Susan Meyer
Executive Assistant | Executive Operations & Strategic Project Support
With 30 years at Empire EMCO, Susan Meyer provides executive and operational support that helps keep key business initiatives, supplier communications, and strategic projects moving efficiently. As Executive Assistant to Gary Burns, she coordinates executive operations while supporting initiatives that contribute to informed decision-making across the organization.
Susan’s responsibilities include special project management, executive support, travel and event coordination, and monitoring resin market activity, raw material cost changes, and packaging industry trends. Her work provides valuable insight into factors that can influence packaging costs, sourcing strategies, and supply chain planning, helping Empire EMCO remain responsive to changing market conditions.
Prior to joining Empire EMCO, Susan served as an Administrative Assistant and Financial Analyst for a national hand cleaner manufacturer and also worked for a public accounting (CPA) firm. This combination of manufacturing, financial, and administrative experience gives her a strong foundation in business operations, analytical reporting, and project coordination.
Susan earned a Bachelor of Science in Business Administration with a concentration in Accounting from the University at Buffalo, bringing both financial acumen and organizational expertise to her role.
Outside of work, Susan enjoys spending time with her family—especially her granddaughter—and loves baking.
Susan enjoys the challenge of managing new projects and collaborating across departments to support Empire EMCO’s continued growth. She believes that meaningful work comes from combining dedication, teamwork, and a genuine passion for helping others succeed.
Areas of Expertise
- 30 Years with Empire EMCO
- Executive Administration
- Strategic Project Coordination
- Executive Operations Support
- Resin Market Monitoring
- Raw Material Cost Analysis
- Packaging Industry Trends
- Travel & Event Coordination
- Business Operations
- Financial Analysis
- Supply Chain Market Intelligence
Danielle Alessandra
Regional Account Coordinator
With 33 years at Empire EMCO, Danielle “Dani” has built extensive experience supporting manufacturers throughout the Southeastern United States, Mid-Atlantic region, and Canada. As a Regional Account Coordinator, she partners with Dan Roundy to coordinate packaging programs, helping customers move projects efficiently from concept through production and delivery.
Throughout her three decades with Empire EMCO, Dani has served in multiple roles, giving her a broad understanding of rigid packaging operations, order management, supplier coordination, inventory planning, freight logistics, and customer account support. Her experience across the organization allows her to anticipate customer needs, resolve operational challenges, and coordinate packaging programs that support production schedules and business objectives.
Dani works closely with customers, suppliers, and Empire EMCO’s sales and operations teams to ensure every stage of the packaging process is managed with accuracy and responsiveness. She enjoys seeing a packaging project evolve from sourcing and development to a finished product on the retail shelf, knowing that successful coordination behind the scenes contributes to a successful product launch.
Outside of work, Dani enjoys running, hiking, traveling to her son’s sporting events, and advocating for animal welfare. She also cares for two rescue dogs and is inspired by those who stand up for those who cannot speak for themselves.
Areas of Expertise
- 33 Years with Empire EMCO
- Regional Account Coordination
- Southeastern United States, Mid-Atlantic & Canada Territory Support
- Order Management
- Supplier Coordination
- Inventory Planning
- Freight & Logistics Coordination
- Packaging Procurement
- Rigid Packaging Operations
- Supply Chain Coordination
- Customer Account Support
- Packaging Program Management
Deanne Andolina
Regional Account Coordinator
With more than 25 years at Empire EMCO, Deanne Andolina plays a vital role in supporting manufacturers throughout the Western United States. As Regional Account Coordinator, she partners with Kevin Curtin to coordinate packaging programs, manage daily operations, and ensure projects move efficiently from quotation through delivery.
Deanne serves as the primary liaison between customers, suppliers, and manufacturing partners, overseeing order processing, supplier communication, inventory coordination, freight logistics, and customer account support. Her decades of experience in rigid packaging operations enable her to proactively manage every stage of the order process, helping customers maintain production schedules and resolve challenges before they impact their business.
Prior to joining Empire EMCO, Deanne gained valuable customer service experience with a national hair care company, strengthening the relationship management and operational skills she continues to apply today. She also demonstrated her commitment to Empire EMCO by relocating across the country to support the company’s expansion into the Western United States, bringing her extensive packaging knowledge and operational expertise to customers throughout the region.
Over more than two decades with Empire EMCO, Deanne has built deep expertise in packaging procurement, order management, supply chain coordination, supplier relations, and logistics management. Her focus is ensuring every packaging program remains organized, responsive, and aligned with each customer’s operational requirements.
Outside of work, Deanne enjoys spending time with family and friends, spoiling her pets, and reading whenever she has the opportunity.
Her guiding principle is simple:
“Do the right thing, even when no one is looking.”
Helping customers solve problems and supporting successful outcomes continues to be one of the most rewarding parts of her career.
Areas of Expertise
- 25 Years with Empire EMCO
- Regional Account Coordination
- Western United States Territory
- Order Processing & Order Management
- Packaging Procurement
- Supplier Communication
- Inventory Coordination
- Freight & Logistics Management
- Rigid Packaging Operations
- Supply Chain Coordination
- Customer Account Support
- Packaging Program Management
Jennifer Bieber
Regional Account Coordinator
With 32 years at Empire EMCO, Jennifer Bieber provides manufacturers throughout the Midwest with the operational support needed to keep packaging programs running efficiently. As a Regional Account Coordinator, she manages the day-to-day coordination that helps customers maintain production schedules, optimize inventory, and ensure products move through the supply chain without unnecessary delays.
Jennifer’s responsibilities include order management, inventory management, domestic and international freight coordination, supplier communication, and customer account support. Working closely with Empire EMCO’s sales team, suppliers, and logistics partners, she helps customers navigate the complexities of packaging procurement while supporting consistent, on-time delivery of rigid packaging solutions.
Over nearly three decades with Empire EMCO, Jennifer has developed extensive knowledge of rigid packaging operations, supply chain coordination, inventory planning, freight logistics, and customer order management. Her experience allows her to anticipate challenges, coordinate effective solutions, and keep packaging projects moving from purchase order through delivery.
Jennifer enjoys solving complex customer challenges and believes that strong operational execution plays an important role in helping manufacturers grow. By coordinating every stage of the order process, she helps customers focus on their business while Empire EMCO manages the details behind the scenes.
Outside of work, Jennifer enjoys spending time with her family. She embraces challenges with the belief:
“Life is not about weathering the storm; it’s about learning to dance in the rain.”
Areas of Expertise
- 32 Years with Empire EMCO
- Regional Account Coordination
- Midwest Territory Support
- Order Management
- Inventory Management
- Domestic & International Freight Coordination
- Supply Chain Coordination
- Supplier Communication
- Customer Order Management
- Rigid Packaging Operations
- Logistics & Distribution Support
- Packaging Program Coordination
Tracy Sheldon
Regional Account Coordinator
With 7 years at Empire EMCO, Tracy Sheldon supports manufacturers throughout Ohio, Michigan, and Western Pennsylvania by coordinating packaging programs and serving as the primary link between customers, suppliers, and Empire EMCO’s sales team. After joining the company in an expediting role, Tracy quickly demonstrated her operational expertise and was promoted to Regional Account Coordinator.
Before entering the packaging industry, Tracy built more than 24 years of customer service and operations experience in the retail industry, developing the organizational, communication, and problem-solving skills needed to manage fast-paced customer programs. Today, she applies that experience to coordinating order management, supplier communication, inventory planning, freight logistics, and customer account support for manufacturers across her territory.
Tracy works closely with customers to help keep packaging projects moving from quotation through delivery while supporting efficient communication across every stage of the supply chain. Her experience in expediting, logistics coordination, and packaging operations allows her to anticipate challenges, resolve issues quickly, and help customers maintain production schedules.
Known throughout Empire EMCO as “Smiley” for her positive attitude, Tracy approaches every customer interaction with professionalism, responsiveness, and a commitment to delivering dependable service.
Outside of work, Tracy enjoys spending time with her family and pursuing her passion for photography.
Areas of Expertise
- 7 Years with Empire EMCO
- 24 Years of Customer Service & Operations Experience
- Regional Account Coordination
- Ohio, Michigan & Western Pennsylvania Territory
- Order Management
- Expediting & Order Coordination
- Supplier Communication
- Inventory Planning
- Freight & Logistics Coordination
- Rigid Packaging Operations
- Supply Chain Coordination
- Customer Account Support
Christine Belyea
Regional Account Coordinator
With more than 42 years at Empire EMCO, Christine Belyea provides manufacturers with the experience and operational expertise needed to keep complex packaging programs moving efficiently. As Regional Account Coordinator, she supports Dan Roundy’s territory, serving customers throughout the Eastern United States as well as portions of the Midwest and Southern United States.
Christine works closely with customers, suppliers, and Empire EMCO’s sales team to coordinate order management, inventory planning, supplier communication, freight coordination, and customer account support. Her decades of experience have given her extensive knowledge of rigid packaging operations, packaging procurement, supply chain coordination, and supplier management, enabling her to proactively resolve challenges and maintain continuity throughout the packaging process.
Throughout her career, Christine has focused on helping customers identify the best packaging system for their application while maximizing value through strategic sourcing and competitive pricing. Her understanding of packaging operations and long-standing relationships with suppliers allow her to support customers with practical, efficient solutions that align with their production requirements and business objectives.
Outside of work, Christine enjoys spending time with her children, who are her greatest source of pride, and exploring new hiking destinations.
Areas of Expertise
- 42 Years with Empire EMCO
- Regional Account Coordination
- Eastern United States, Midwest & Southern Territory Support
- Order Management
- Inventory Planning
- Supplier Communication
- Freight & Logistics Coordination
- Packaging Procurement
- Rigid Packaging Operations
- Supply Chain Coordination
- Strategic Packaging Sourcing
- Customer Account Management
Kathy Lorenz
Regional Account Coordinator
With 31 years at Empire EMCO, Kathy Lorenz has helped manufacturers throughout the Northeastern United States coordinate packaging programs that keep production moving and supply chains operating efficiently. As a Regional Account Coordinator, she serves as a central point of contact, supporting customers from sourcing through order fulfillment.
Kathy works closely with customers, suppliers, and Empire EMCO’s sales team to source new rigid packaging solutions, coordinate order management, monitor inventory requirements, and oversee timely delivery. Her extensive experience enables her to navigate supplier relationships, manage logistics, and help customers secure packaging solutions that align with their production schedules, quality requirements, and cost objectives.
Over more than three decades with Empire EMCO, Kathy has developed deep expertise in rigid packaging sourcing, supplier coordination, order management, inventory planning, freight coordination, and customer account support. Her knowledge of packaging operations allows her to anticipate challenges, streamline communication, and keep projects progressing efficiently from quotation through delivery.
During the Kansas City Chiefs’ Super Bowl season, one customer affectionately nicknamed Kathy the “Patrick Mahomes of Packaging”—a reflection of her ability to consistently coordinate successful outcomes and keep complex packaging programs moving forward.
Areas of Expertise
- 31 Years with Empire EMCO
- Regional Account Coordination
- Southeastern United States Territory
- Rigid Packaging Sourcing
- Order Management
- Inventory Planning
- Supplier Coordination
- Domestic & International Logistics
- Customer Account Support
- Packaging Procurement
- Supply Chain Coordination
- Packaging Program Management
Chrissy Schambs
Regional Account Coordinator
With 4 years at Empire EMCO and more than 18 years of experience in sales and sales support, Chrissy Schambs helps manufacturers throughout the Southeastern United States manage packaging programs with responsive coordination and dependable execution. She works closely with customers, suppliers, and Empire EMCO’s sales team to ensure packaging projects remain on schedule from quotation through delivery.
As a Regional Account Coordinator, Chrissy supports customers with order management, supplier communication, inventory coordination, freight logistics, and customer account support. Her extensive background in sales and customer support enables her to anticipate customer needs, coordinate solutions efficiently, and maintain clear communication throughout every stage of the packaging process.
Chrissy’s experience has equipped her with a strong understanding of rigid packaging operations, supply chain coordination, packaging procurement, and customer relationship management. She believes successful packaging partnerships are built through responsiveness, product knowledge, proactive communication, and a commitment to helping customers overcome operational challenges.
Outside of work, Chrissy enjoys traveling throughout the Caribbean, spending time with her family, and relaxing at home with her two Bernese Mountain Dogs.
Areas of Expertise
- 4 Years with Empire EMCO
- 18+ Years of Sales & Sales Support Experience
- Regional Account Coordination
- Southeastern United States Territory
- Order Management
- Supplier Communication
- Inventory Coordination
- Freight & Logistics Coordination
- Packaging Procurement Support
- Rigid Packaging Operations
- Supply Chain Coordination
- Customer Relationship Management
Liz Hembree
Regional Account Coordinator
With 2 years at Empire EMCO, Liz serves as a Regional Account Coordinator, supporting manufacturers by coordinating the day-to-day activities that keep packaging programs running efficiently. Working closely with customers, suppliers, and Empire EMCO’s sales team, she helps manage orders, monitor timelines, and maintain clear communication throughout every stage of the packaging process.
Before joining Empire EMCO, Liz built a strong professional background in the building products and wireless communications industries. Her experience managing customer accounts, coordinating projects, and solving operational challenges provides a solid foundation for supporting manufacturers with complex packaging requirements.
Liz works with customers and supplier partners to coordinate rigid packaging procurement, order management, inventory planning, supplier communication, and logistics. Her attention to detail and proactive approach help customers maintain production schedules, improve supply chain efficiency, and keep packaging projects moving from purchase order through delivery.
Outside of work, Liz enjoys spending time with her husband and their two daughters. She is an avid fan of the Buffalo Bills, Kansas State Wildcats, and college football and basketball. She also enjoys playing pinochle and supporting her daughters in their activities and sporting events.
Her personal philosophy is simple:
“Everything happens for a reason.”
Areas of Expertise
- 2 Years with Empire EMCO
- Regional Account Coordination
- Customer Account Support
- Order Management
- Supplier Communication
- Inventory Planning
- Logistics Coordination
- Rigid Packaging Operations
- Packaging Procurement Support
- Project Coordination
- Building Products Industry Experience
Mia Nance
Regional Account Coordinator
As a Regional Account Coordinator at Empire EMCO, Mia Nance works closely with manufacturers, suppliers, and the sales team to help coordinate packaging programs from order placement through delivery. She supports customers with order management, supplier communication, inventory coordination, and logistics, helping ensure packaging projects stay organized and production schedules remain on track.
Although Mia has been with Empire EMCO for 2 years, she brings 12 years of customer support and account coordination experience in the automotive industry, where she managed complex customer requirements in a fast-paced manufacturing environment. That background provides her with a strong understanding of production timelines, supply chain coordination, and the importance of responsive communication—experience that translates directly to supporting today’s packaging manufacturers.
Mia works to simplify the packaging procurement process by coordinating with customers and supplier partners to resolve issues quickly, communicate accurate order information, and support reliable delivery of rigid packaging solutions. Her experience managing detailed customer programs helps customers remain focused on their operations while Empire EMCO manages the details behind the scenes.
Outside of work, Mia enjoys spending time with her husband and their two children, Mason and Evalie. She also enjoys visiting Northern Michigan and creating lasting memories with family and friends.
Her personal philosophy reflects the way she approaches every challenge:
“If there is a will, there is a way.”
Areas of Expertise
- 2 Years with Empire EMCO
- 12 Years of Automotive Industry Experience
- Regional Account Coordination
- Customer Account Support
- Order Management
- Supplier Communication
- Inventory Coordination
- Logistics & Freight Coordination
- Supply Chain Support
- Rigid Packaging Operations
- Packaging Procurement Support
- Manufacturing Customer Service
Sarah Lindsey
Compliance Specialist | Packaging Compliance & Quality
With 2 years at Empire EMCO and more than 7 years of experience in consumer and industrial packaging, Sarah Lindsey helps manufacturers navigate the compliance, quality, and regulatory requirements that support successful packaging programs. Her background enables customers to move projects forward with confidence while meeting documentation, material, and supplier expectations.
As Compliance Specialist, Sarah works closely with customers, suppliers, and manufacturing partners to support packaging compliance, quality assurance, regulatory documentation, supplier certifications, and material compliance. She helps ensure customers receive accurate technical information needed to evaluate packaging components, maintain compliance requirements, and streamline the approval process.
Sarah’s experience in both consumer packaging and industrial packaging provides her with a broad understanding of packaging materials, quality systems, supplier documentation, and compliance standards. She enjoys solving complex challenges and collaborating across departments to develop practical solutions that support customers’ packaging and supply chain objectives.
Sarah earned her Bachelor of Arts in Psychology from DePaul University, bringing strong communication, analytical thinking, and relationship-building skills to every customer interaction.
Outside of work, Sarah enjoys spending time with family and friends and taking advantage of every opportunity to be outdoors.
Areas of Expertise
- 2 Years with Empire EMCO
- 7+ Years of Packaging Industry Experience
- Packaging Compliance
- Quality Assurance
- Regulatory Documentation
- Supplier Certifications
- Material Compliance
- Consumer Packaging
- Industrial Packaging
- Technical Documentation
- Supplier Collaboration
- Packaging Quality Systems
- Customer Support










